If you've not checked already, be sure to read through our Help Centre for helpful advice that may resolve your query.
For any BBQ related queries please contact our helpdesk on 0345 209 7461 between Monday to Friday 09:00-17:00.
For Electric Grill queries, you can get in touch with us via Webform here.
You can also get in touch with us via Live Chat using the widget in the lower right of your screen during our opening hours.
Our Customer Service opening hours are:
Monday to Friday: 08:00-17:00